Not Your Fit? We Understand.
Sometimes, the chemistry just isn't there. The neckline sits lower than you expected. The heel height is a little too ambitious for your Tuesday.
We don't take it personally. Here’s our straightforward, no-hassle approach to returns:
-
The 30-Day Window: You have 30 days from the delivery date to initiate a return. That gives you time to try it on, walk around your living room, and decide if it sparks joy.
-
Condition Requirements: We can only accept items that are unworn, unwashed, and have all original tags attached. Please, no perfume scents, no makeup stains, and no scuffed soles. We inspect everything carefully—so treat it like it's still on the rack.
-
How to Return:
-
Visit our Returns Portal [Insert Link].
-
Print your prepaid label (a small shipping fee will be deducted from your refund).
-
Pack it up and send it back.
-
-
Refund Processing: Once we receive and inspect your return (typically within 3–5 business days), we'll credit your original payment method.
The Smarter Choice: Opt for Store Credit, and we’ll waive the return shipping fee entirely. You get the full value back, plus a perfectly valid excuse to find something else you truly love.
Final Sale Items: For hygiene reasons, all Jewelry (earrings) and certain intimates are final sale. We know you understand.
If your order arrives damaged or defective, please email us within 48 hours with a photo. We'll fix it immediately, no questions asked.